Contact Us – Senteso Customer Support

Contact us – we're here to help

Need help choosing the right boxing gloves, finding the correct size for your BJJ gi, or checking the specs on our protective gear? Have a question about your order or delivery? Our team of combat sports specialists is ready to help – fast, personal and professional.

Customer Support

E-mail: info@senteso.com
Phone: +420 601 123 606 (Mon–Fri 9:00 AM – 4:00 PM CET)

Feel free to reach out anytime. When possible, we respond outside working hours and on weekends too.

Billing & Correspondence Address

ROK corp s.r.o.
Lipůvka 350
679 22 Lipůvka
Czech Republic

Company ID (IČO): 14235251 | VAT ID: CZ14235251
Registered at the Regional Court in Brno, file no. C 127314

Payment Details

Account Number: 6304794/967
IBAN: BE75 9676 3047 9451

Returns and Complaints

How do I return an item?
Unused items can be returned within 14 days. Fill out our Online Withdrawal Form and we'll arrange a carrier pickup for you.
How does the complaint process work?
Fill out our Online Complaint Form. In most cases, sending photos of the defect by e-mail is enough – you don't need to ship the item back straight away. Always contact us first and we'll find the fastest solution.
Where do I send the return package?
Returns and complaints address: ROK corp s.r.o., Lipůvka 350, 679 22 Lipůvka, Czech Republic. We recommend using our carrier pickup service first – contact us and we'll handle it.
%s ...
%s
%image %title %code %s
%s